Our customers are very valuable for our company and protecting their privacy is our responsibility. All the data and personal information shared by the online customers at Hospimart is in no way shared by the third party or misused in any form. To help you develop a better understanding of the user agreement, we offer you our detailed privacy policy.

Personal information required- In order to place the online order, you are required to enter your basic contact details for the purpose of registration. By entering your e-mail address, you get a password with the help of which only you can log in to your account and fill the online form that includes your- Name, Shipping Address, Billing Address, Telephone number, and Online banking details. We will never sell your personal information for monetary purposes or indulge in selling customer information to other sites.

We allow our customers to choose what type of information they want to receive via e-mails. If you do not want to receive order confirmation e-mails or unnecessary invoices, then just let us know. With the installation of the latest anti-virus software, we promise you that all the user-data and banking details shared by you will stay protected. Our company only uses the unique customer data for the purpose of marketing and promoting our products and services. If you do not want to receive transactional e-mails, then you can choose the option of ‘unsubscribe’ and get rid of the spam e-mails

Purpose of using the customer data and information- At Hospimart, we value the time of our customers, and that is why our website is integrated with the latest technological features such as safe log-in and sign-out options. While placing an online order, you can choose whether you want to save your credit card details and password or not. Our aim of collecting the information is simple- To track the customer’s online activities and understand their purchasing behavior. We want you to have an exceptional online shopping experience, and that is why we use your personal details along with the data gathered by our team to provide you a personalized online shopping experience. We also use the information to determine the total number of online visitors our site gets in a day. Every time you place an online order, you agree and acknowledge that your contact information is necessary and required by the company so that you can further receive our services.

Making the changes or updating the personal information shared- If you already have an account linked to your e-mail address and phone number, then you should know that we do keep a personal record of our each and every customer. We also keep the identity of the customer private so that they can shop without facing any type of problem such as phishing or identity theft

You can make the necessary changes in the personal information shared by you previously. All you need to do is send us an e-mail or fill the online form. We may ask you re-enter your password to make sure that no hackers or spammers have got the access to your account. In case, you want to switch from net banking to pay using credit/debit card, you can simply add your card details. Our team will never reveal the banking details of our customers.

The legal aspects of the privacy policy- Our privacy policy and statement are created through compliance with laws and law enforcement. In case of a legal action or matter, our company has the right to share your personal information with the law enforcement agency or to the third party. In case, our team is approached by the respective tax authorities, we may provide your data and personal information upon request.

We will use your personal information in the following cases-

1. To send transactional texts, calls, and e-mails related to the order placed online.
2. To send promotional text and e-mails related to the products and services offered by our company.
3. To send alerts and notifications related to the online offers and discount deals.
4. To advertise the products and inform you about the latest products launched.
5. To show you customized and/or personalized advertisements.

If for some reason, you do not wish you receive such promotional texts or update message, then you can simply click on the option of unsubscribing. You can also send us an e-mail mentioning the reason for doing so.

In case, you want to delete your account from our site- If for some reason, you want to delete your account from our site permanently, then you can simply send us an e-mail. By stating the reason for deletion, you can also unsubscribe from our monthly newsletter. Remember once you delete your account, all the information and personal data shared by us on our website will be deleted automatically. In the future, if you want to purchase a product from our site, you will be required to create a new account and enter all the details again. We promise you that once you remove your account, our company will not keep any data that even includes your shipping address and online banking details.

Steps taken by our company to protect and keep your personal information safe- Our website is integrated with the latest security features that are designed to protect your information from hackers and spammers. With the SSL we offer end-to-end encryption which means all the customer information collected by our team is well protected and cannot be accessed by the unauthorized party in any way or form. We thrive to store accurate data and correct information so that we can offer you a better online shopping experience.

Updating the privacy policy- We keep updating our privacy policy terms and conditions to offer a personalized shopping experience to our customers. We assure you that you’ll be the first to get notified in case we have made the changes. And, we promise that it won’t affect how you shop online.